Yes, you need to register an account in order to place an online order at Maxi-Cash e-Shop. Having an account also allows you to keep track of your purchase history and current orders, as well as wish lists.   

All orders including self-collection will take 3 to 5 working days for packing and shipping. A notification email will be sent to you once your order has been shipped.   

Please be assured that all purchases are insured whilst in transit from Maxi-Cash to the designated shipping address. The recipient will be required to sign and acknowledge receipt of items upon delivery or collection from which the risk of loss of sale item is passed on to the receiver.   

Self-Collection is available at your preferred Maxi-Cash store.  Please indicate your preferred Maxi-Cash store for self-collection at the comments section upon check-out. A notification email from Maxi-Cash will be sent to you once your order is ready for collection at the preferred store.   

For any damaged items, please contact Maxi-Cash immediately at support@maxi-cash.com. Reports must be made within 24 hours from time of receipt.  

We offer complimentary local delivery for all orders. All delivery will be made within 3 to 5 working days (Mondays – Fridays, excluding weekends and public holidays), upon order confirmation.   Currently, we only deliver to Singapore addresses. Please note that Maxi-Cash does not deliver to restricted areas. To view the list of restricted zones, please click here.  For delivery services, our appointed courier partner will require a handwritten or electronic signature from the recipient to confirm the delivery of each product, at which responsibility for the purchased goods is passed on to the recipient.

Due to the nature of our products, the delivery options available are as follows:    Courier Delivery  Self-Collection at your preferred Maxi-Cash store  

If you have forgotten your password, you can recover it in the login section. We will send you a link to reset the password.   

Maxi-Cash accepts exchange for online orders made on Maxi-Cash e-Shop. All requests for exchange must be made known to us within 7 days of receipt of the order, on NETT price purchase. For such requests, kindly send us an email at support@maxi-cash.com or file a request via our Contact Us with your order number as the email subject and we will get back to you soon.    All purchased timepieces / bags/ jewellery may be exchanged for other items equivalent or lesser value.

Please note that there is strictly no return and no refund on orders made on Maxi-Cash e-Shop.   

All payments are processed through Red Dot Payment, which accepts all major debit and credit cards. If your card is authorized, payment will be processed immediately, and you will receive an email confirming that the order has been successful.   

We are committed to protecting the security and confidentiality of your information so as to provide you with a safe and secure online environment.   We collect personal data only when you provide it to us, through emails, inquiries and requests, and similar situations in which you have chosen to provide the information to us.   Find our more about our privacy policy and procedures taken to safeguard your privacy.   

Additional charges for redelivery will be applicable after one unsuccessful delivery attempt.